The only brain/mind you have is your own, brain transplants are not a thing yet. How you understand something originates from your mind and experience. I can have empathy and sympathy, but I am only able to think and feel from what I have been through. I hope this makes sense.
The Tony Burgess Blog 
You also have ears, and imagination. You can listen and try to feel what others feel.
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Yes, lived experience is so important, but that’s what allows us to be empathetic as well:-)
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